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Your Onboarding May Be Teaching Your New Employees to Be Cynical

By David Lee

The title of this article comes from a conversation with a senior-level HR professional who demonstrated a level of awareness that many employers seem to lack about their onboarding process.

We were talking about their need to upgrade their onboarding, and she was describing her concerns about the effects of a poorly executed process.

While she listed the typically cited negative costs of sloppy onboarding — increased turnover, longer time to productivity, etc. — she hit on one of the biggest prices employers pay for a shoddy, sink or swim, unwelcoming onboarding process:

You take someone who is initially excited and even starry-eyed about working for you, and rapidly turn them into a cynical, skeptical, eye-roller, who does not respect or trust management and their employer. Continue reading →

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Who’s the Best Company to Work For? Here’s 100 of Them

By John Zappe (was a newspaper reporter and editor until his geek gene lead him to launch his first website in 1994. Never a recruiter, he instead built online employment sites and sold advertising services to recruiters and employers.)

This year’s list of the Best Companies to Work For reads a lot like last year’s. The rankings have changed a bit; SAS, for instance, got unseated for the #1 spot by Google, but otherwise the list (click here for the list of all 100) shows that a great place to work tends to stay that way. Continue reading →

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Legal Risks: Looking at Job Applicants' Social Networking Profiles

By Kalen Smith, special to Workplace Tribes. Kalen has an MBA in finance and marketing, and writes about entrepreneurship and finance. 

At some point in time, most employers have used some form of social media to screen job applicants. Though it’s now basically standard practice, it may not always be a wise idea. Understand the laws and consider the alternatives before you make a dangerous mistake.

Approximately 77% of employers have reported using social media sites to evaluate job candidates, and many of these employers are unaware of the risks they may be taking.

Lawyers and private investigators have warned their clients that this practice can get them into trouble. Companies should very carefully consider the costs and benefits of using social media to make selection decisions. Continue reading →

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Transform Your Employees into Passionate Advocates

By Rob Markey is co-author, with Fred Reichheld, of the book: The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World, just published by HBR Press. He is a partner in Bain & Company’s New York office and head of the firm’s global Customer Strategy and Marketing practice.

Employee happiness is becoming a hot topic among CEOs and in boardrooms, and it’s about time. The current issue ofHarvard Business Review, which includes a series of articles focused on employee happiness, is just one more sign of the growing recognition that happy, engaged employees are more productive and generate better outcomes for their companies. Continue reading →