It is that time of year again when the common questions people ask us at Knowledge Infusion is to help them create a business case; which far too often is a HR case, as to where they should budget and focus their efforts around resourcing and spend for the following year. Each year, this question is answered based on the organizations corporate and HR strategy and how to best align to those strategies when it comes to Workforce Technology, but as we move into 2013, there are three key areas that I would say must be on the minds of all looking at their spend in 2013 and beyond. Continue reading